Please check all addresses carefully. Bourbon BBQ Supply guarantees delivery only to the addresses that we are provided with. If we are unable to deliver the package, we will return your order to our warehouse. Shipments that you re-direct and shipments to incorrect or incomplete addresses cannot be guaranteed to deliver on time. Deliveries are only made Monday through Friday. Carriers may only count business days for 2nd day delivery dates. Bourbon BBQ Supply is not responsible for weather delays or other carrier issues.
Standard ground shipments for in stock items are processed in approximately 2 business days. Shipments are only processed Monday through Friday, less national holidays. Bourbon BBQ Supply determines the shipping carrier.
UPS 2nd and Next Day Air
Orders typically ship the first business day after an order is placed. Deliveries are only made Monday through Friday. No deliveries will be made on weekends or holidays. Please note that per UPS policy not all areas are guaranteed to receive overnight deliveries.
All products that qualify will ship for $9.99 if the order is between $49 and $99, and they will ship for free if the order is over $99. Qualifying products are marked as such on their individual pages. Only applicable in the continental US.
All items are shipped from our warehouse in Paterson, New Jersey or directly from our suppliers. We strive to ship orders in a timely manner. Delays may occur due to holidays, weather, availability or other circumstances. The shipping process is as follows:
FOR ITEMS SHIPPED FROM OUR FULFILLMENT CENTER:
Orders shipping via ground shipping will arrive within 5 - 10 business days.
Overnight delivery orders will arrive the following day after fulfillment.
For Saturday delivery please contact Customer Care at 1-201-444-4744.
FedEx requires a signature for delivery to an apartment and someone must be present to accept the delivery with a signature unless otherwise requested.
This service is available in limited areas for an additional fee. Contact Customer Service at 1-201-444-4744 during normal business hours for Saturday Delivery options.
Bourbon BBQ Supply and its carriers will not ship or deliver on the following days:
New Year's Eve - Only overnight packages will be delivered
New Year's Day
ADDITIONAL SHIPPING HOLIDAYS FOR THOSE WITH APO/FPO OR PO BOX ADDRESSES:
Martin Luther King, Jr. Day
SHIPPING TO APO/FPO or PO BOXES
Select USPS options should be your best option for APO/FPO and PO Box addresses. UPS deliveries to your PO Box must be shipped to the street address of your US Post Office with the PO Box as the second address line. Note that the USPS can take an additional day to process your delivery in these cases. Items shipped via freight can not be delivered to APO/FPO or PO Boxes. Please refer to our Freight Policy for more information on freight shipments.
Items shipped to you directly from our suppliers may have additional conditions which will be communicated to you if they fall outside these policies.